Kaiyo Reviews

I was kind of expecting some annoying surprise fees, because that seems to be how these things usually go, but nope. The fees were fair, the payout was what I expected, and everything felt straightforward. why can’t more places just do it like this?

Browsing the site was simple, and the filters made it a lot easier to narrow things down. A few pages loaded a bit slowly on my phone, but I was still able to find what I needed without too much trouble. Checkout went okay, though I was kind of expecting clearer instructions along the way

I found Kaiyo way cheaper than buying new, and the furniture still looked really good. I was kinda surprised by how much value you get for the price, especially compared to some of the overpriced nonsense out there.
I liked that I could get a solid piece without blowing a stupid amount of money. For me, it felt totally worth it, and I’d definitely use them again.

I bought a chair from Kaiyo and the listing was spot on. The photos showed the little marks and wear clearly, so when it arrived there weren’t any weird surprises. I had asked support a quick question beforehand and they basically said, “what you see in the photos is what you should expect,” which turned out to be true. It looked almost exactly like it did online. Happy with the purchase.

They showed up right on time and were really respectful the whole way through. delivery people like this always make the whole experience so much easier.

I sold my couch through Kaiyo, and I was a little skeptical at first because companies always make everything sound smoother than it really is. But the pickup part was surprisingly painless. They gave me a time window, showed up when they said they would, and the two guys who came were polite and careful getting the couch out of my apartment.

The selling part was simple too, which I appreciated. I didn’t have to deal with random strangers, flaky messages, or anyone trying to haggle in my doorway. After it sold, the payment came through without any weird delays or excuses. I’m still not big on all the glossy company promises, but in this case it worked out, and I’d use them again

I kept having to check over and over for updates on my order and it got frustrating because the communication felt slow and kind of unclear, so I was just sitting there wondering if anything was actually happening or if I needed to follow up again

I had a question about my order and wasn’t expecting much, but customer service got back to me quickly. They didn’t fix everything right away, but they explained what was going on and kept responding, which I really appreciated. Ended up being a better experience than I expected

The whole return process was a pain. My refund took forever to show up, and support was barely any help. Kinda felt like I was just getting the runaround the whole time...

I bought a used coffee table from Kaiyo it showed up in better shape than I was expecting. The photos were accurate, and there weren’t any weird surprises when it arrived. There were a couple tiny marks, but they had already shown those in the listing, so no big deal at all. It feels really solid and good quality overall. Super happy with it.

I ordered a chair from kaiyo and the delivery went really smoothly. They gave me a time window and actually showed up during it, which feels rare enough to mention. It wasn’t some super-speedy delivery or anything, but it was on time, easy, and hassle-free. If this is how they usually handle deliveries, I’d definitely order from them again